Privacy Policy
Last updated: 2026-03-30
1. What MaiEcho Is
MaiEcho is an AI companion designed to help you reflect, explore your inner world, and find clarity. Your conversations matter — and so does your privacy.
2. What We Store
- Session messages needed to provide responses.
- Insights you explicitly choose to save.
- Minimal technical logs to keep the service reliable (no message content).
- Anonymous session analytics (session duration, message count, general topic categories) to improve the service.
- When you give feedback (thumbs up/down), the related AI response and a brief excerpt of your message (up to 100 characters) may be recorded to help us improve conversation quality.
3. What We Don't Store
- No third-party tracking pixels.
- No sale of personal data.
- No use of your content for model training without explicit consent.
4. How We Protect Data
- Row-Level Security (RLS) in our database.
- Zero PII in server logs; redaction in error reporting.
- Access limited to operate the service.
5. Your Controls
- Use MaiEcho as a guest; sign in to save insights.
- Delete saved insights anytime.
- Contact us for data export or deletion requests.
6. Contact
For privacy requests, please contact: hello@maiforge.ai