Privacy Policy

Last updated: 2026-03-30

1. What MaiEcho Is

MaiEcho is an AI companion designed to help you reflect, explore your inner world, and find clarity. Your conversations matter — and so does your privacy.

2. What We Store

• Session messages needed to provide responses.
• Insights you explicitly choose to save.
• Minimal technical logs to keep the service reliable (no message content).
• Anonymous session analytics (session duration, message count, general topic categories) to improve the service.
• When you give feedback (thumbs up/down), the related AI response and a brief excerpt of your message (up to 100 characters) may be recorded to help us improve conversation quality.

3. What We Don't Store

• No third-party tracking pixels.
• No sale of personal data.
• No use of your content for model training without explicit consent.

4. How We Protect Data

• Row-Level Security (RLS) in our database.
• Zero PII in server logs; redaction in error reporting.
• Access limited to operate the service.

5. Your Controls

• Use MaiEcho as a guest; sign in to save insights.
• Delete saved insights anytime.
• Contact us for data export or deletion requests.

6. Contact

For privacy requests, please contact: hello@maiforge.ai